Cisco D9858 - Page 298

Chapter 6 Service and Maintenance
276
Alarm
Message
Type
Message
Cause/Remedy
Description
Severity
ID
Transcoder
Status
Set
Transcode Not
Started: FPGA
version mismatch
Cause: Possible
hardware or
software fault.
Remedy: Clear all
alarms, reset the
unit, and notify
Cisco Services if the
problem persists.
Transcoder
FPGA
software
version does
not match the
hardware
version.
Major
1500
Transcoder
Status
Set
Transcode Not
Started: Decoder
failed to load
Cause: Possible
hardware or
software fault.
Remedy: Clear all
alarms, reset the
unit, and notify
Cisco Services if the
problem persists.
Unable to load
or execute the
decoder
software.
Major
1500
Transcoder
Status
Set
Transcode Not
Started: Encoder
failed to load
Cause: Possible
hardware or
software fault.
Remedy: Clear all
alarms, reset the
unit, and notify
Cisco Services if the
problem persists.
Unable to load
or execute the
encoder
software.
Major
1500
Transcoder
Status
Set
Transcode Not
Started: Invalid
production
information
Cause: Possible
hardware or
software fault.
Remedy: Clear all
alarms, reset the
unit, and notify
Cisco Services if the
problem persists.
Transcoder
production
information is
corrupted.
Major
1500
Transcoder
Status
Set
Transcode Not
Started:
Communication
Failure
Cause: Possible
hardware or
software fault.
Remedy: Clear all
alarms, reset the
unit, and notify
Cisco Services if the
problem persists.
There was an
error
establishing
connection
with the
transcoder.
Major
1500