Commander Connect Owners Manual
1
INTRODUCTION TO YOUR COMMANDER CONNECT SYSTEM ............................................ 9
System description ................................................................................................... 9
System options....................................................................................................... 10
Commander Contact Details .................................................................................. 10
USING THIS HANDBOOK ............................................................................................................. 11
INTRODUCING THE KEYSTATIONS .......................................................................................... 12
Standard Keystation ............................................................................................... 12
Executive Keystation with Console ........................................................................ 13
Executive Keystation .............................................................................................. 13
To adjust how your Keystation is mounted ............................................................ 14
Using the Keystation 'Display'................................................................................ 15
Using the 'Display' Keys to select menu options ................................................... 16
How to enter text when programming names or messages................................... 16
Using the Programmable Keys / Line Keys ........................................................... 17
Using the Hands-free Key ...................................................................................... 17
Using the Function Keys ........................................................................................ 18
DSS Console Stations............................................................................................ 18
Backlit Display........................................................................................................ 18
GETTING STARTED – BASIC CALL FEATURES .................................................................... 19
Making and answering calls .............................................................................................. 19
To make an external call ........................................................................................ 19
To make an internal call ......................................................................................... 19
To call a Group....................................................................................................... 19
To make a Speed Dial call ..................................................................................... 20
To answer a call ..................................................................................................... 20
Making a call when your phone is ringing .............................................................. 20
Reseize .................................................................................................................. 20
Holding and transferring calls ........................................................................................... 20
To place an external call on hold ........................................................................... 20
To transfer a call to another Station....................................................................... 20
To transfer a call to an external number ................................................................ 21
To make an external consultation call ................................................................... 21
Deflecting calls.................................................................................................................... 21
To deflect a call ringing at your Station ................................................................. 21
To Forward a call ringing at your Station to Voicemail .......................................... 21
Diverting calls ..................................................................................................................... 22
To divert all calls from your Station........................................................................ 22
To divert your calls to you while you are at another Station .................................. 22
To divert calls when your Station is busy............................................................... 23
To cancel a Divert on Busy diversion..................................................................... 23
To divert calls when your Station does not answer ............................................... 23
To cancel a Divert on No Answer diversion ........................................................... 24
Group Divert ........................................................................................................................ 24
Setting a group divert from a system phone .......................................................... 24
Security Warning: It is possible that a Station may misuse the External Divert
facility. .................................................................................................................... 24
Cancel group divert from system phone ................................................................ 24
Group Divert from standard phones....................................................................... 24
Holding conference calls ................................................................................................... 25
To hold an Internal Conference ............................................................................. 25
To hold an External Conference ............................................................................ 25
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