Commander Connect Connect V6 - Dialling Single Digit at 2; Recording of the 2 Nd Level Voice Prompt; Nd Layer of Auto-Attendant

Commander Connect Owners Manual
83
Dialling Single Digit at 2
nd
layer of Auto-attendant
The following are the dial through options available when a caller is listening to a greeting in 2nd
level of Auto-attendant.
Digit
Action
Comment
1 +Pause for >2 seconds
Routed to mapped destination
The 2 second timer can be
changed from 1 to 5 seconds
2 + Pause for >2 seconds
Routed to mapped destination
as above
3 + Pause for >2 seconds
Routed to mapped destination
as above
4 + Pause for >2 seconds
Routed to mapped destination
as above
5 + Pause for >2 seconds
Routed to mapped destination
as above
6 + Pause for >2 seconds
Routed to mapped destination
as above
7 + Pause for >2 seconds
Routed to mapped destination
as above
8 + Pause for >2 seconds
Routed to mapped destination
as above
9 + Pause for >2 seconds
Routed to mapped destination
as above
0
Caller rings the group or station
Programmed for the line in Incoming
ringing programming
There is no delay in this case.
The default is that Group 1 is
called.
*
The prompt to enter your Voice Mail
box number is returned
This is the Voice Mail Access
Code. There Is no delay
Note: The caller can dial through to an station, group or phantom mailbox at any level provided
they know the number to dial.
Recording of the 2
nd
level Voice Prompt:
A new menu option called “Multiple level AA” is added to Change Greetings under System
programming.
• From the Programming Station, press the PROGRAM Key
• Press the Scroll Down Key () until ‘System programming’ is displayed
• Select ‘System programming’
• Enter the System Programming Password
• Select ‘System’
• Press the Scroll Down Key () until ‘Change greetings’ is displayed
• Select ‘Change greetings’
• Press the Scroll Down Key () until ‘Multiple Level AA’ is displayed
• Select ‘Multiple Level AA’
• Select which greeting you want to record (Greeting 1-9)
• When prompted, speak to record the new greeting
• Press ‘Confirm’ when the recording has been completed.
Press the Hands-free Key to finish programming.
Note: If no AA dial through voice prompt is recorded for a digit, the call will be presented to the
pre-programmed group for that digit (see Single digit dial through of AA ).