Commander Connect Connect V6 - To Associate a Caller Number with a Name, and Route Its Calls to a Station; Storing and Redialling Caller Numbers (CLI Store)

Commander Connect Owners Manual
35
To associate a caller number with a name, and route its calls to a
Station
Up to a hundred names, each a maximum of ten characters, (including spaces), may be
associated with caller telephone numbers. When a number with an associated name is
received, the name rather than the number is displayed.
Furthermore a Station number may also be associated with a telephone number. In this case an
incoming call from that number will ring at only that Station. If the Station is busy, the call rings
in as normal in the case of Analogue Lines and returns a busy signal in the case of ISDN lines.
• From the Programming Station, press the PROGRAM Key
• Press the Scroll Down Key () until ‘System Programming’ is displayed
• Select ‘System Programming’
• Enter the System Programming Password
• Select ‘Lines’
• Press the Scroll Down Key () until ‘CLI Programming” is displayed
• Select ‘CLI Programming.’
• Select an Index Number (001 - 100)
• Enter the caller telephone number
• Press ‘Confirm’
• Enter the name to be associated with the number. Refer to page 16 for help on how to
enter names
• Press Confirm
• Select the option ‘Day Mode’, ‘Night Mode’ and ‘Day and Night Mode’
• Select the required option of ‘Station’, ‘Group’, ‘Auto-Attendant’ or ‘Courtesy Service’
Note: CLI Store routing will take precedence over MSN/DDI routing or normal call routing.
Note: When selecting ‘Station’, only one station can be selected. If more than one station is
required, then a group would have to be Programmed with the required stations in the group.
Storing and redialling caller numbers (CLI Store)
The CLI Store automatically stores information about the last 350 unanswered calls to the
system (answered calls can also be stored). The information stored is the caller telephone
number, and the date and time of the call. Information is not stored for calls that withheld or
unavailable numbers. When a new record is received and the memory is full the oldest record is
discarded from memory.
The CLI Store can be allocated as one central store of data on calls ringing the incoming
groups. This store alerts Station 20 (default), by means of a display prompt, that new calls
have been stored. You can also program all 40 Stations to store up to ten numbers each.
To examine and redial stored caller numbers
Select ‘Call Log - Personal’ to examine the numbers in the personal store of your Keystation.
• Select ‘Call Log - System’ to examine the system store. This can be selected from
any Station
• You will see the following information:
• The number and time of the last three calls received are displayed
• If the call was answered the 'Display' will show an ‘A’ on the right-hand side of
the record. If the call was not answered, the ‘A’ will not be displayed
• If an ‘R’ is displayed on the right-hand side of a record, this indicates that the
number has been redialled.
The date information, for the displayed calls are shown for a few seconds instead of the time.
You may scroll through the stored numbers by using the Scroll Up () and Scroll Down Key
() situated below the 'Display'