Dell C7765DN - Page 636

23 Problem Solving
636
018-584
[Cause] The followings may be the cause:
• The communication is disconnected while reading or writing due to some reason
• Close process of the file failed due to some reason
[Remedy] 1)Check whether the NetWare server is accessible by PC.
2)Run DSREPAIR at the server console on the NetWare server.
018-585
[Cause] The followings may be the cause:
• The specified folder or file is in use by another user
• Made a delete request to the directories or files though some of them are in use by
another user
• Made a delete request to the directories or files though all of them are in use by
another user
[Remedy] 1)Check whether the NetWare server is accessible by PC.
2)Check the status of use of the other users.
3)Run DSREPAIR at the server console on the NetWare server.
018-586
[Cause] Login to the NetWare server was denied.
[Remedy] Check the followings:
• The NetWare server is accessible by PC
• Login user name
• Login password
• Volume name
• Server or tree name
•Context name
Run DSREPAIR at the server console on the NetWare server.
018-587
[Cause] There are duplicate file names. [Do Not Save] is set as a handling method when names
are duplicated for scanned files.
[Remedy] Set the process to be executed in case of a file name duplication to other than [Do Not
Save].
018-588
[Cause] Detected an incorrect filing policy (when add was selected) after connecting to the
server.
[Remedy] When [Rename New File] is set as the process to be executed in case of a file name
duplication, confirm that the file format is not multi-page.
018-589
[Cause] Failed to access the NEXTNAME.DAT file.
[Remedy] When [Rename New File] is set as the process to be executed in case of a file name
duplication, check the NEXTNAME.DAT file is correct.
018-590
[Cause] A file or folder of the same name was detected on the server.
[Remedy] Take one of the following measures:
1)Execute the operation again by not accessing the same folder or the same server from
multiple machines.
2)If the error still is not resolved, contact Customer Support at dell.com/contactdell.
018-591
[Cause] When the machine was connected to the server and the name of a file or folder on the
server was determined, the suffix of the name of the file or folder exceeded the limit
value.
[Remedy] Change the file name or forwarding destination folder of the scan server. Also try moving
or deleting the files within the forwarding destination folder.
Status Code Cause and Remedy