Status Code
655
027-711
[Cause] No S/MIME certificate can be obtained from the received e-mail.
[Remedy] Import the sender's S/MIME certificate to the machine, or ask the sender to send S/
MIME signature mail with an S/MIME certificate attached.
027-712
[Cause] The received S/MIME certificate has expired, or is an unreliable certificate.
[Remedy] Ask the sender to send the e-mail with a valid S/MIME certificate attached.
027-713
[Cause] The received e-mail has been discarded because it may have been altered on its
transmission route.
[Remedy] Inform this error to the sender, and ask the sender to send the e-mail again.
027-714
[Cause] The received e-mail has been discarded because the address in its From field is different
from the mail address in the S/MIME signature mail.
[Remedy] Inform the sender that the mail addresses differ, and ask the sender to send the e-mail
again.
027-715
[Cause] The received S/MIME certificate has not been registered on the machine, or has not
been set for use on the machine.
[Remedy] Import the sender's S/MIME certificate to the machine, or change settings to use the S/
MIME certificate on the machine if the S/MIME certificate has already been registered.
027-716
[Cause] The received S/MIME certificate has been discarded because the certificate was
unreliable.
[Remedy] Ask the sender to send the e-mail with a reliable S/MIME certificate attached.
027-717
[Cause] Unable to obtain SMTP server address for e-mail transmissions from the DNS server.
[Remedy] Check whether the DNS server is set correctly.
027-722
[Cause] The jobs timed out during connection with an application interface destination.
[Remedy] Try processing the job flow again.
027-727
[Cause] A parameter is illegal during an application interface.
[Remedy] Try processing the job flow again.
027-728
[Cause] The number of files that are to be sent to external services exceeded the maximum
number.
[Remedy] Reduce the number of files, and send them again.
027-730
[Cause] The number of the document pages attached to the SMTP mail exceeds the maximum
number of pages allowed for the Split Send feature.
[Remedy] Increase the number of pages allowed for the Split Send feature, or reduce the number
of the document pages.
027-735
[Cause] The data transfer using SSL is specified, but the SSL setting of the machine is disabled.
[Remedy] Enable the SSL setting, or specify HTTP for the transfer protocol.
027-736
[Cause] The server certificate verification feature of the machine is disabled when the server
certificate verification is required.
[Remedy] Enable the server certificate validation. Or, disable the server certificate validation for
data transfer.
027-750
[Cause] Attempted to execute a fax, a print, or an Internet fax transmission to the scanned
document.
[Remedy] The Fax, Print, or Internet Fax features are unavailable for scanned documents. Set the
job flow correctly.
027-751
[Cause] An error occurred during job flow processing.
[Remedy] Confirm the settings of the job flow.
Status Code Cause and Remedy
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