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Dell EMC ML3 User Manual

Dell EMC ML3
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Table 36. Warning events (continued)
Event Code Message Text and Description Details and Solution
4003 The drive configuration failed. Remove and reseat the drive canister and retry
the operation.
4004 The drive status request failed. Remove and reseat the drive canister to ensure
that the drive is fully seated. If the issue persists,
reset the drive.
4005 Drive is reporting a critical TapeAlert. Power-cycle the drive, and verify whether the
drive reports the same TapeAlert.
4006 A drive reported temperature is above the
threshold.
v Verify that the drive fan is spinning, is not
obstructed, and that the ambient temperature
is within specification.
v Ensure that drive bay cover plates are in place
in each location where no drive is installed.
The drive cover plates are required for proper
airflow.
4007 Cartridge error. Remove the cartridge and inspect it for damage.
Retry operation with another cartridge.
4008 Cleaning tape expired. Discard the cleaning cartridge and retry the
cleaning operation with a new cleaning cartridge.
4009 Firmware upgrade of one or multiple
expansion modules failed.
The Base Module must be able to communicate
with a powered on and connected expansion
module to complete the upgrade.
v Reseat the expansion controller and check the
interconnect cable and power connections.
v Retry the firmware upgrade.
4010 Incompatible drive. Remove the incompatible drive. Install only
drives that are supported by the library.
4012 Move Cartridge failed due to media issue.
v View the event details to determine which
cartridge was involved.
v Verify surrounding events that might point to
problems with this media in other move
operations.
v Remove the media from the library, and
physically inspect the media to ensure that no
physical damage exists.
v If the media appears to be undamaged, put the
media back into the library and retry the move
operation. If the problem persists, retry the
operation with a different cartridge in the
same drive.
v If the problem follows the media, remove the
media from use.
v If the problem follows the drive, use the
library Management GUI to pull a drive
support ticket and check the device analysis
section for help.
Troubleshooting 87

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Dell EMC ML3 Specifications

General IconGeneral
Number of Drives1
CategoryTape Library
Drive TechnologyLTO
Humidity20% to 80% (non-condensing)
Drive TypeLTO Ultrium
Maximum Capacity15 TB (compressed)
Interface6Gb/s SAS
Max Data Transfer Rateup to 750 MB/s (with compression)
Operating Temperature10°C to 35°C
Non-operating Temperature-40°F to 140°F (-40°C to 60°C)

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