17. Image quality problem Field Service Ver. 1.0 Apr. 2005
166
ineo 161
ineo 210
Troubleshooting
17.2.12 Printer Section: Blank copy
A. Typical Faulty Images
B. Troubleshooting Procedure
4011T035AA
Step Check Result Action
1 Imaging Unit is installed correctly. NO • Reinstall.
2 Connector between the Imaging Unit and copier is dirty. YES • Clean.
3
PH Shutter (located along the laser path between the PH
Unit and PC Drum) is not in correct position or malfunc-
tions.
YES • Correct or reinstall.
4 Connectors PJ12A and PJ13A in PH unit come off or lift. YES • Reconnect.
5 Image Transfer Roller Assy is installed correctly. NO • Reinstall.
6 Image transfer current contact is dirty, broken, or bent. YES
• Clean, correct, or
change.
7 Developing bias contact is dirty, broken, or bent. YES
• Clean, correct, or
change.
8 High Voltage Unit (HV1) connectors is loose. YES • Reconnect.
9
The following voltage is supplied from the Master Board
(PWB-A).
<Check procedure>
Check that there is 24 V developing across the Master
Board pin and GND when the Power Switch is turned ON
(during a copy cycle or a standby state).
YES
• Change IU.
• Change PH Unit.
• Change High Voltage
Unit (HV1).
NO
• Change Master Board
(PWB-A).
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