Troubleshooting
112 Operating Instructions 513/533 - 01.0 - 09/2023
E-065 Stepper motor 
error loop DSP2 
1
st
 path (X23) 
position error
The detected encoder response 
position does not correspond to 
the position specified in the 
order.
• Switch the stepper motor to 
open loop mode and let it run.
• If the motor is able to operate 
normally, it is OK. 
• If the motor is unable to 
operate normally, the user 
should check the drive 
component on the stepper 
motor PCB and the motor itself. 
• After completing the 
procedures above, the user 
should check the encoder.
• Make sure the connection 
and the condition of the 
encoder cable are OK.
• Make sure the signal 
response on the stepper 
motor PCB and the encoder 
itself are OK.
E-066 Stepper motor 
error loop DSP2 
1
st
 path (X23) 
overspeed
The system issues this warning 
if detecting an abnormal speed 
via the encoder response 
signal.
The method used for checking 
is the same as for position error 
E-065.
E-067 Stepper motor 
error loop DSP2 
2
nd
 path (X21) 
overcurrent
The hardware has detected an 
overcurrent.
• Start by checking the motor 
first.
• Next, check the resistance 
and the sensor reading.
• If the motor is OK, check the 
hardware on the stepper 
motor card.
Error Description Possible cause Troubleshooting