35. ELDES CLOUD SERVICES ......................................................................................................................................................171
36. TECHNICAL SUPPORT .........................................................................................................................................................172
36.1. Troubleshooting ........................................................................................................................................................................................... 172
36.2. Restoring Default Parameters ................................................................................................................................................................... 172
36.3. Updating the Firmware via USB Cable Locally ........................................................................................................................................ 172
36.4. Updating Firmware via GPRS Connection Remotely .............................................................................................................................. 173
36.5. Frequently Asked Questions ...................................................................................................................................................................... 173
37. RELATED PRODUCTS............................................................................................................................................................175
38. GLOSSARY – APPENDIX 1 .................................................................................................................................................... 178
39. EKB3/EKB3W/EWKB4 COMMANDS - APPENDIX 2 ............................................................................................................ 180
40. SMS COMMANDS - APPENDIX 3 ..........................................................................................................................................191
41. RADIO SYSTEM INSTALLATION AND SIGNAL PENETRATION APPENDIX 4 ................................................................... 194