17. ALARM INDICATIONS AND NOTIFICATIONS FOR USER
When a zone, depending on zone type (see 14.5. Zone Type Denitions), or tamper is violated, the system will cause an alarm. By de-
fault, the alarm duration is 1 minute (see 20. SIREN/BELL regarding the alarm duration). During the alarm, the system will follow this
pattern:
1. The system activates the siren/bell and the keypad buzzer.
a) The siren/bell will emit pulsating sound if the violated zone is of Fire type, otherwise the sound will be steady.
b) The keypad buzzer will emit short beeps.
c) EKB2 keypad will display
icon next to the alarmed partition in the home screen view followed by icon indicating the presence of
the alarm events in the alarm log (see 28. EVENT AND ALARM LOG). In case a Fire-type zone is violated in any system partition,
icon will appear in the home screen view.
d) EKB3 keypad operating in 4-partition mode will ash the [1]... [4] key corresponding to the alarmed partition number.
e) If one or more zones are violated, EKB3/EKB3W/EWKB4 will light ON the corresponding violated zone indicator (-s) ranging from 1
through 12. Indicator
will ash if one or more high-numbered zones are violated. If one or tampers are violated, indicator will
light ON. For more details on viewing violated high-numbered zone and tamper numbers by EKB3/EKB3W/EWKB4 keypad, please
refer to 29. INDICATION OF SYSTEM FAULTS.
2. The system attempts to send an SMS text message, containing the violated zone/tamper name (see 14.8. Zone Names and 16.1. Tam-
per Names on how to set a zone and tamper name respectively), to the rst listed user phone number, sharing the same partition as the
violated zone/tamper. The system will send SMS text messages regarding each violated zone/tamper separately.
a) If the SMS cascade option is enabled and the user phone number is unavailable,then the system will attempt to send the SMS text
message to the next listed user phone number, assigned to the same partition as the previous one. The user phone number may be
unavailable due to the following reasons:
• mobile phone was switched o.
• was out of GSM signal coverage.
b) The system will continue sending the SMS text message to the next listed user phone numbers in the priority order until one is availa-
ble. The system sends the SMS text message only once and will not return to the rst user phone number if the last one was unavaila-
ble.
3. By default, the system attempts to ring the rst user phone number via GSM, sharing the same partition as the violated zone/tamper. The
system will dial regarding each violated zone/tamper separately.
a) When the call is answered, the system will shut down the siren/bell and play the audio le that can be listened to on the user’s mobile
phone. This feature will be available only if an audio le is recorded and assigned to the violated zone (see 17.2. Audio Files and
Introduction Audio).
b) When the audio record has played, the user will be able to listen on the mobile phone for approx. 30 seconds to what is happening in the
area, surrounding the alarm system. This feature will be available only if a microphone is connected to the system (see 25. REMOTE
LISTENING AND 2-WAY VOICE COMMUNICATION).
c) The system will dial the next listed user phone number, assigned to the same partition, if the previous user was unavailable due to the
following reasons:
• mobile phone was switched o.
• mobile phone was out of GSM signal coverage.
• provided “busy” signal.
• user did not answer the call after several rings, predetermined by the GSM operator.
d) The system will continue dialling the next listed user phone numbers in the priority order until one is available. However, it will not dial
the next listed user phone number if the previous one was available, but rejected the phone call. If the system ends up with all unsuc-
cessful attempts to contact any listed user phone number, it will stop dialling and will NOT repeat the cycle starting with the rst user
phone number. In addition, the system will dial the listed user phone number only once regardless of its availability
e) If Call All in Case of Alarm feature is enabled, the system will attempt to ring all listed user phone numbers in a row starting with the
rst user phone number with Call in Case of Alarm feature enabled. Regardless of the user being available, unavailable or if he/she has
rejected the call, the system will still move to the next listed user with Call in Case of Alarm feature enabled. Once the system has ended
contacting all listed users with Call in Case of Alarm feature enabled, it will repeat this cycle 3 more times (by default) by attempting to
contact the previously unavailable users and skipping the available ones.
4. If Treat PSTN Call as User Call is feature is enabled, the system attempts to ring the rst phone number via PSTN (see 30.2.3. PSTN). The
system will dial regarding each violated zone/tamper separately.
a) When the call is answered, the system will automatically drop the call.
b) The system will dial the next listed phone number if the previous one was unavailable due to the following reasons:
• mobile phone was switched o.
• mobile phone was out of GSM signal coverage.
• provided “busy” signal.
• user did not answer the call after several rings, predetermined by the GSM operator.
c) By default, the system will continue dialling the next listed user phone numbers in the priority order until one is available. The system
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