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CHAPTER 6: Trouble Shooting
CHAPTER 6
TROUBLE SHOOTING
SOFTWARE ISSUES
Is ELITE a Windows native or 32-bit program?
Yes. ELITE is a true Windows native 32-bit pro gram and
is fully compatible with Windows 98/NT4/2000/XP. The
ELITE software uses standard Windows fi le open and
save fi le boxes and other Windows native features such
as Direct Sound, Direct Input, and Multi monitor support.
What does being a Windows native program mean?
It only means that the software will support the latest
features of the Windows operating system, allowing for
better compatibility with computer hardware, support for
new operating system features, and easier installation,
setup, and program navigation.
Serial Numbers Do Not Match
The USB key and the software are encoded with the
same serial number. If they do not match you will re ceive a
warning message. Check the USB key key chain and the
diskette to see if they match. Also check the bot tom left
corner of the program startup screen for the serial number
of the pro gram. If these num bers do not match, please
con tact your dealer immediately.
Bad Disk
If there is an error in reading the diskette or the CD is
phys i cal ly dam aged, please contact your dealer for a
re place ment. Diskettes are thor ough ly test ed prior to
ship ping. However, they store data mag net i cal ly. If ex posed
to extreme tem per a tures or other magnetic fi elds, they can
be damaged. Please make back ups of any dis kettes and
store them in a safe place.
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