Endress+Hauser Proline Promag H 100 EtherNet/IP User Manual

ProlineйPromagйHй100йEtherNet/IP Diagnosticsйandйtroubleshooting
Endress+Hauser 67
12 Diagnostics and troubleshooting
12.1 General troubleshooting
For output signals
Problem Possible causes Remedy
GreenйpowerйLEDйonйtheйmain
electronicsйmoduleйofйthe
transmitterйisйdark
Supplyйvoltageйdoesйnotйmatchйthat
specifiedйonйtheйnameplate.
Applyйtheйcorrectйsupplyйvoltage
сййй29).
Deviceйmeasuresйincorrectly. Configurationйerrorйorйdeviceйis
operatedйoutsideйtheйapplication.
1.йCheckйandйcorrectйparameter
configuration.
2.йObserveйlimitйvaluesйspecifiedйin
theй"TechnicalйData".
For access
Problem Possible causes Remedy
Noйwriteйaccessйtoйparameters Hardwareйwriteйprotectionйenabled Setйtheйwriteйprotectionйswitchйon
theйmainйelectronicsйmoduleйtoйthe
OFFйpositionйсййй61).
NoйconnectionйviaйEtherNet/IP Deviceйplugйconnectedйincorrectly Checkйtheйpinйassignmentйofйthe
deviceйplugй.
NotйconnectingйtoйWebйserver • IncorrectйIPйaddress
• IPйaddressйisйnotйknown
1.йIfйaddressingйviaйhardware:йopen
theйtransmitterйandйcheckйtheйIP
addressйconfiguredйсlastйoctet).
2.йCheckйtheйIPйaddressйofйthe
measuringйdeviceйwithйtheйnetwork
manager.
3.йIfйtheйIPйaddressйisйnotйknown,
setйDIPйswitchйNo.й10йonйtheйI/O
electronicsйmoduleйtoйON,йrestart
theйdeviceйandйenterйtheйdefault
settingйforйtheйIPйaddress
192.168.1.212.
EtherNet/IPйcommunication
isйinterruptedйbyйenablingйthe
DIPйswitch.
NotйconnectingйtoйWebйserver IncorrectйsettingйforйtheйEthernet
interfaceйofйtheйcomputer
1.йCheckйtheйpropertiesйofйthe
InternetйprotocolйсTCP/IP)
сййй39).
2.йCheckйtheйnetworkйsettingsйwith
theйITйmanager.
NotйconnectingйtoйWebйserver Webйserverйdisabled Viaйtheй"FieldCare"йoperatingйtool
checkйwhetherйtheйWebйserverйof
theйmeasuringйdeviceйisйenabled
andйenableйitйifйnecessary
сййй42).
NotйconnectingйtoйWebйserver Theйuseйofйtheйproxyйserverйisйnot
disabledйinйtheйWebйbrowser
settingsйofйtheйcomputer.
Disableйtheйuseйofйtheйproxyйserver
inйtheйWebйbrowserйsettingsйofйthe
computer.
UsingйtheйexampleйofйMSйInternet
Explorer:
1.йUnderйControl Panelйopen
Internet options.
2.йSelectйtheйConnectionsйtabйand
thenйdouble-clickйLAN settings.
3.йInйtheйLAN settingsйdisableйthe
useйofйtheйproxyйserverйandйselect
OKйtoйconfirm.

Endress+Hauser Proline Promag H 100 EtherNet/IP Specifications

General

Brand	Endress+Hauser
Model	Proline Promag H 100 EtherNet/IP
Category	Measuring Instruments
Language	English