Diagnosticsйandйtroubleshooting ProlineйPromagйHй100йEtherNet/IP
68 Endress+Hauser
Problem Possible causes Remedy
NotйconnectingйtoйWebйserver Otherйnetworkйconnectionsйor
programsйareйstillйactiveйonйthe
computer.
• Makeйsureйthatйnoйotherйnetwork
connectionsйareйestablishedйby
theйcomputerйсalsoйnoйWLAN)
andйcloseйotherйprogramsйwithe
networkйaccessйtoйtheйcomputer.
• Ifйusingйaйdockingйstationйfor
notebooksйmakeйsureйthatйa
networkйconnectionйtoйanother
networkйisйnotйactive.
Noйorйincompleteйdisplayйof
contentsйinйtheйWebйbrowser
• JavaScriptйnotйenabled
• JavaScriptйcannotйbeйenabled
1.йEnableйJavaScript.
2.йEnterйhttp://XXX.XXX.X.XXX/
basic.htmlйasйtheйIPйaddress.
Webйbrowserйfrozenйandйoperation
noйlongerйpossible
Dataйtransferйactive Waitйuntilйdataйtransferйorйcurrent
actionйisйfinished.
Webйbrowserйfrozenйandйoperation
noйlongerйpossible
Connectionйlost 1.йCheckйcableйconnectionйand
powerйsupply.
2.йRefreshйtheйWebйbrowserйand
restartйifйnecessary.
ContentйofйWebйbrowser
incompleteйorйdifficultйtoйread
NotйusingйoptimumйversionйofйWeb
server.
1.йUseйtheйcorrectйWebйbrowser
versionйсййй39).
2.йClearйtheйWebйbrowserйcacheйand
restartйtheйWebйbrowser.
ContentйofйWebйbrowser
incompleteйorйdifficultйtoйread
Unsuitableйviewйsettings. Changeйtheйfontйsize/displayйratio
ofйtheйWebйbrowser.
12.2 Diagnostic information via light emitting diodes
12.2.1 Transmitter
VariousйlightйemittingйdiodesйсLEDs)йonйtheйmainйelectronicsйmoduleйofйtheйtransmitter
provideйinformationйonйdeviceйstatus.
LED Color Meaning
Power Off Supplyйvoltageйisйoffйorйtooйlow
Green Supplyйvoltageйisйok
Deviceйstatus Green Deviceйstatusйisйok
Flashingйred Aйdeviceйerrorйofйdiagnosticйbehaviorй"Warning"йhasйoccurred
Red Aйdeviceйerrorйofйdiagnosticйbehaviorй"Alarm"йhasйoccurred
Alternatelyйflashingйred/
green
Bootйloaderйisйactive
Networkйstatus Off DeviceйhasйnoйEtherNet/IPйaddress
Green DeviceрsйEtherNet/IPйconnectionйisйactive
Flashingйgreen DeviceйhasйEtherNet/IPйaddressйbutйnoйEtherNet/IPйconnection
Red EtherNet/IPйaddressйofйtheйdeviceйhasйbeenйassignedйtwice
Flashingйred DeviceрsйEtherNet/IPйconnectionйisйinйtimeoutйmode
Link/Activity Orange Linkйavailableйbutйnoйactivity
Flashingйorange Activityйpresent
Communication Flashingйwhite