278 Troubleshooting
The optional product is not available
The interface cable may not be
plugged in securely.
Check both ends of the interface cable
between the printer and the computer.
If you are using the parallel interface, be
sure to secure the connector using the
wire retaining clips.
You may not be using the
correct interface cable.
If you are using the parallel interface,
make sure that the cable is a
double-shielded, twisted-pair interface
cable no more than six feet in length.
If you are using the USB interface, use a
Revision 2.0 cable.
Some error may have
occurred.
Check the LCD panel to see if an error
message appears.
Your application software is
not properly set up for your
printer.
Make sure that the printer is selected in
your application software.
Your computer system’s
memory is too small to handle
the volume of data in your
document.
Try reducing the image resolution of
your document in the application
software, or install more memory in
your computer if you can.
Cause What to do
If you are using Windows, and
EPSON Status Monitor 3 is not
installed, you have to make
settings manually in the
printer driver.
Click the Optional Settings tab, select
Update the Printer Option
Information Manually, then click
Settings.
Cause What to do
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