Epson Aculaser c9100 - Toner Smudges; Areas Are Missing in the Printed Image

Troubleshooting 285
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Toner smudges
Areas are missing in the printed image
Cause What to do
Your paper may be moist or
damp.
Do not store your paper in a humid or
damp environment.
You may not be using the
correct type of paper for your
printer.
EPSON special paper or smooth,
high-quality copier paper is
recommended for best results. See
“Available paper types” on page 322 for
information on choosing paper.
The paper path inside the
printer may be dusty.
Turn off the printer. Clean internal
printer components by printing three
pages with only one character per page.
There may be a problem with
the
photoconductor unit.
Replace the
photoconductor unit. See
“Photoconductor Unit” on page 231.
Cause What to do
Your paper may be moist or
damp.
This printer is sensitive to moisture
absorbed by the paper. The higher the
moisture content in the paper, the
lighter the printout. Do not store paper
in a humid or damp environment.
You may not be using the
correct type of paper for your
printer.
If the surface of your paper is too rough,
printed characters may appear distorted
or broken. EPSON special paper or
smooth, high-quality copier paper is
recommended for best results. See
“Available paper types” on page 322 for
information on choosing paper.