Extron electronics SMP 300 Series User Manual

SMP 300 Series • Front Panel Operations 50
Alarm Alarm Generated Alarm Cleared
App Failure
• A drop in communication between firmware
and enabled FlexOS app.
• It is a Notify alarm by default.
Reinstall the FlexOS app.
Audio Loss
One of these occur during a recording:
• Audio is absent (signal is at or below
‑60dBFS) before a recording starts, an alarm
triggers after 5 minutes of the start of the
recording.
• Audio is lost during a recording, the alarm
triggers after 10 seconds.
• The audio signal is maintained above
‑60dBFS for a contiguous period of
60seconds.
• The recording session ends.
Auth Failures
Any combination of access interfaces (web page,
Telnet, API, SFPT, SIS via SSH) that require
authentication, with a maximum of 20 failed login
attempts within 20 seconds on any combination
of user IDs (including non‑existent user IDs).
Can only be cleared by an administrator via
the web page (see Alarms and Traps on
page88) or SIS commands (see Clear active
alarms on page116).
Disk Error
• Internal system storage volume registers one
or more read or write errors that cannot be
recovered.
• A read or write error is detected on the
selected storage volume (for example: a write
protected drive).
• Target storage volume is not found (for
example: USBFront is selected but the SMP
does not detect any external storage).
• Replace the affected USB storage.
• Choose a different target storage volume.
• Remove the write protection from the volume.
Disk Space
• The external USB storage volume drops to
<
10minutes of recording time while recording.
• The target volume does not have sufficient
space to record at the start of an event.
• Replace the affected storage with one having
adequate space (USB drive).
• Choose an alternate target storage volume
with adequate space.
Firmware Failure
• A failure to start a critical portion of SMP
operation.
• It is a Notify alarm by default.
Contact Extron Support when this alarm is
triggered.
HDCP Video
The signal is HDCP protected and the SMP
cannot negotiate HDCP for any reason on an
active input.
The HDCP source is no longer active or is taken
off the input.
NTP Sync
• The SMP attempts to automatically sync
with the configured NTP server and fails the
primary and retry attempts.
• SMP fails multiple manual sync attempts.
The NTP sync succeeds without retries for a
period of five synchronization attempts.
Publish Failure
A file transfer method is configuredbut the unit
fails to upload files after 5 sequential retries.
Can only be cleared by an Administrator via
the web page (see Alarms and Traps) or SIS
command (see Clear active alarms).
Record Halt
A recording is terminated without a command to
stop.
Can only be cleared by an Administrator via the
web page (see Alarms and Traps).
Sched Server
There is an error communicating with the
scheduling server.
The connection to the server is restored or an
alternate scheduling configuration is set.
Temperature Internal
The SMP internal temperature exceeds 60° C for
2 minutes.
The SMP temperature drops below 50° C.
USB Overcurrent
(front and rear USB)
A USB port current draw exceeds the 1.5 A limit
of the ports.
The offending device is removed from the SMP.
USB Overcurrent
(keyboard and mouse)
A USB port current draw of a connected mouse
or keyboard exceeds the 0.5 A limit of the ports.
The offending device is removed from the SMP.

Extron electronics SMP 300 Series Specifications

General

Brand	Extron electronics
Model	SMP 300 Series
Category	Computer Hardware
Language	English