Troubleshooting ................................................. 97
Features of the Troubleshooting Page ............ 97
Status ............................................................ 98
Logs .............................................................. 99
Alarms ......................................................... 100
Diagnostic Tools .......................................... 101
System Resets ............................................ 102
Mirroring LinkLicense ....................................... 103
FlexOS Applications ............................... 104
Optional Applications ....................................... 104
Digital I/O Configurator ................................ 104
Kaltura ......................................................... 105
iCalendar ..................................................... 105
Panopto ...................................................... 105
Remote Communication and Control .....106
Connection Options ......................................... 106
RS-232 Port ................................................ 106
Front Panel Configuration Port ..................... 106
Ethernet (LAN) Port ...................................... 107
Host-to-device Communications ..................... 108
SMP300 Series-initiated Messages ............. 108
Password Information .................................. 109
Error Responses .......................................... 109
Using the Command and Response Tables ..... 109
Command and Response Tables ..................... 114
Reference Information ........................... 138
Mounting the SMP300 Series ......................... 138
Tabletop Use ............................................... 138
Furniture Mounting....................................... 138
Table or Wall Mounting ................................. 138
Rack Mounting ............................................ 138
Supported File Types, Drive Formats,
Browsers, and Browser Plugins ...................... 140
File Formats ................................................. 140
Drive Formats .............................................. 140
Browsers ..................................................... 140
Browser Plugins ........................................... 140
DataViewer ...................................................... 141
What is an IP Address?................................ 142
Private and Public Address Ranges ............. 143
Multicast Address Range ............................. 143
Subnet Mask ............................................... 143
Port Number ................................................ 144
Choosing an IP Address .............................. 144
Using the Ping Utility to Test
Communications ........................................ 145
Multicast IP Addressing for Multiple
SMP300 Series Installations ....................... 146
Streaming Method Overview ........................... 146
Protocols Used for Streaming ...................... 146
Streaming Playback Methods ...................... 149
Streaming Capabilities and
System Scalability ....................................... 151
Playing a Pull Stream Using
VLC Media Player ....................................... 153
Playing a Push Stream Using Stream
Announcement Protocol (SAP) .................... 155
Playing a Pull Stream Using
QuickTime Media Player ............................. 157
Estimating Storage Requirements
for a Recording ............................................... 159
Estimating Storage per Recording Hour ....... 159
Front Panel Menu Diagrams ............................ 160
Front Panel Menu Diagrams
(Record/Stream Configuration) ....................... 161
Glossary ................................................. 162
Extron Warranty ..................................... 170
SMP 300 Series • Contents viii