304
OK: Connection is operating normally. NG: Connection is faulty.
Test e-mail could not be
sent.
NG
Check that the computer connected to the mail
server is running properly.
Check if an e-mail can be sent to the address
from other personal computers in the network.
Ping the SMTP server to check that it and its
network connection are working properly.
If there is a negative response to the SMTP
server ping test, check that the system network
is functioning normally by pinging the SMTP
server from another machine in the network.
•
If only the scanner’s network connection is not
operating correctly, refer to "Failure to connect
to a server using its IP address" (page 305) for
further solutions.
• If the problem seems to be with the SMTP server
cannot connect to its network, request the net-
work administrator to check that the SMTP
server and the network connection to the server
are functioning normally.
Message
Connection
status
Action
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