6.3 Network Connection Troubleshooting
Network Scanner fi-6000NS Operator's Guide 309
Troubleshooting
6
6.3.3 Failure to Connect to the Scanner using the Network Scanner
Admin Tool or Web Browser
When attempting to connect to the scanner using the network scanner admin tool or Web browser,
if the "Login" screen does not appear, try the following steps:
No. Problem Action
1 Same as in "Failure to connect to a server
using its IP address" (page 305).
Check if a network connection is possible
by trying the same solution for "Failure to
connect to a server using its IP address"
(page 305).
2 The DNS server or WINS server is not
functioning normally, or the scanner name
has not been registered in the DHCP or
WINS server.
Check the connectivity of the specified IP
address.
If it is possible to connect the scanner
using the network scanner admin tool with
a specified IP address, specify the scan-
ner's IP address in the DNS or WINS
server. Also, check the DNS or WINS
server settings using the network scanner
admin tool or Web browser.
3 A misconfigured firewall between the net-
work scanner admin tool or Web browser
and the scanner is denying access.
If there is a firewall between the computer
running the network scanner admin tool or
Web browser and the scanner, check that
its settings are not preventing access.