FACTORY RESET
Restore to Factory Default via Web GUI
To perform factory reset to the GDS3710 via the Web GUI, please refer to following steps:
1. Access to GDS3710 Web GUI using the using the shipped default password.
2. Navigate to Maintenance →Reboot & Reset.
3. Select the reset type from Rest drop down menu and press reset button as displayed on the
following screenshot.
Figure 97: Reset via Web GUI
Hard Factory Reset
Some users did not keep the revised password safely and forgot the changed password. Due to GDS3710
did NOT have built-in reset button (Grandstream purposely designed this way to enhance security), this will
make the GDS3710 inaccessible even for the true owner who lost the changed password.
Starting from firmware 1.0.2.21, Grandstream introduced a special way to do hard factory reset using the
Wiegand Interface Cable shipped with GDS3710. Below is a photo of the normal connection of the provided
Wiegand cable.
Important note: Power must NOT be lost while performing hard factory reset.
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