Fluent Pro Fluid Management System
English Supplementary Information 81
6.9 Service and Warranty Information
6.9.1 Authorized Service Technician Maintenance
It is recommended that Hologic Personnel perform maintenance of the system at appropriate intervals to ensure safety and
functionality. The minimum service interval is two years, depending on frequency and duration of use.
If this interval is not maintained, the manufacturer does not assume any liability for the functional safety of the system. The
settings screen of the Fluent Pro Fluid Management System tracks when preventative maintenance (PM) is required, as
shown in the figure below:
Figure 81: Preventative Maintenance Due Date
6.9.2 Warranty Information
Except as otherwise expressly stated in the Agreement: i) Equipment manufactured by Hologic is warranted to the original
Customer to perform substantially in accordance with published product specifications for one (1) year starting from the
date of shipment, or if Installation is required, from the date of Installation (‘Warranty Period’); ii) digital imaging
mammography x-ray tubes are warranted for twenty-four (24) months, during which the x-ray tubes are fully warranted for
the first twelve (12) months and are warranted on a straight-line prorated basis during months 13- 24; iii) replacement
parts and remanufactured items are warranted for the remainder of the Warranty Period or ninety (90) days from shipment,
whichever is longer; iv) consumable Supplies are warranted to conform to published specifications for a period ending on
the expiration date shown on their respective packages; v) licensed Software is warranted to operate in accordance with
published specifications; vi) Services are warranted to be supplied in a workman-like manner; vii) non-Hologic
Manufactured Equipment is warranted through its manufacturer and such manufacturer’s warranties shall extend to
Hologic’s customers, to the extent permitted by the manufacturer of such non-Hologic Manufactured Equipment. Hologic
does not warrant that use of Products will be uninterrupted or error-free, or that Products will operate with non-Hologic
authorized third-party products.
These warranties do not apply to any item that is: (a) repaired, moved, or altered other than by Hologic authorized service
personnel; (b) subjected to physical (including thermal or electrical) abuse, stress, or misuse; (c) stored, maintained, or
operated in any manner inconsistent with applicable Hologic specifications or instructions, including Customer’s refusal to
allow Hologic recommended Software upgrades; or (d) designated as supplied subject to a non-Hologic warranty or on a
pre-release or ‘as-is’ basis.
6.9.3
Technical Support and Product Return Information
Contact Hologic Technical Support for proper disposal of any part of the Fluent Pro Fluid Management System if it fails to
operate as intended. If product is to be returned to Hologic for any reason, Technical Support will issue a Returned
Materials Authorization (RMA) number and biohazard kit if applicable. Return the Fluent Pro Fluid Management System
according to the instructions provided by Technical Support. Be sure to clean the product before returning it and include all
accessories in the box with the returned unit. Return used or opened product according to the instructions provided with
the Hologic-supplied biohazard kit.
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