ThinPrep™ 5000 Processor with AutoLoader Operator’s Manual
9.5
TROUBLESHOOTING
5008 - Invalid Slide
ID
Barcode on the slide is not a
valid format.
Barcode data on the slide is too
long or too short.
The barcode configuration for
slide ID does not match the
slide IDs used in your labora-
tory.
Check and correct the Slide ID
barcode configuration on the
instrument.
Verify that the Slide Label
Design is set to match the for-
mat used in the lab.
Use and pass the Test Settings
test prior to running samples.
Refer to “Configure Barcodes”
on page 6.44.
5009 - Duplicate
Vial ID
A sample vial has the same ID
as one that has already been
processed in the batch. The
vial with the duplicate ID will
not be processed.
Note:
In AutoLoader mode,
1 vial tray is 1 batch; in Small
Batch mode, 1 carousel is
1batch.
Multiple vials were labeled with
the same ID number.
The vial ID barcode configura-
tion is not set up to correctly
identify the section of the vial
label that is the accession ID.
Check the sample IDs and con-
firm that they are duplicates. A
slide was only made from the
first vial.
The patient information must
be checked and reconciled for
both vials. Relabel the second
vial and reprocess.
Correct the vial ID barcode
configuration on the instru-
ment. Refer to “Configure Bar-
codes” on page 6.44.
Table 9.1 Sample Processing Errors
Error Description Possible Cause Corrective Action
To Next Page
Loading...
