Hologic ThinPrep 5000 - Page 294

ThinPrep™ 5000 Processor with AutoLoader Operator’s Manual 9.11
9
TROUBLESHOOTING
5018 - Failed to
Place Vial in
Dispersion Cup
The vial could not be inserted
properly into the dispersion
well. The sample was not proc-
cessed and a slide was not
made.
Possible obstruction in the dis-
persion well.
Possible obstruction on the
bottom or side of the vial, such
as too many labels.
Misshaped vial cap on the vial.
Check the dispersion well and
remove the obstruction.
Re-label the vial.
Reprocess the vial.
5019 - Failed to
Remove Vial from
Tray
The mechanism failed to
remove a vial from the vial tray
Too many labels applied to the
vial, or labels applied such that
the vial is stuck in the tray.
Possible malfunction of the
mechanism.
Re-label the vial.
Reprocess the vial.
If the error persists, contact
Technical Support.
5100 - Processing
Error
-- -- If the error persists, contact
Technical Support.
5101 - Processing
Error
-- -- If the error persists, contact
Technical Support.
5102 - Processing
Error
-- -- If the error persists, contact
Technical Support.
5104 - Processing
Error
-- -- If the error persists, contact
Technical Support.
5105 - Pneumatics
Error
-- -- If the error persists, contact
Technical Support.
Table 9.1 Sample Processing Errors
Error Description Possible Cause Corrective Action