Hologic ThinPrep 5000 - Page 295

TROUBLESHOOTING
9.12 ThinPrep™ 5000 Processor with AutoLoader Operator’s Manual
9
5106 - Processing
Error (AutoLoader
mode only)
A processor timeout error, usu-
ally caused by a leak or other
pneumatic error condition. The
sample was not processed and
no slide was made.
Leak around the filter plug
assembly.
Punctured filter membrane.
Occluded filter membrane.
Sensor line pinched or open.
Pneumatic error.
Check to see that nothing is
interfering with the filter plug
and that the filters are loaded
correctly.
Check to see if the sample vial
contains a portion of the col-
lection device or other foreign
matter that might puncture the
filter.
Contact Technical Support if
the problem persists.
5200 - Failed to
Access LIS file
(AutoLoader mode
only)
Permission or location issue
with the LIS (laboratory infor-
mation system) file.
The NAS (network attached
storage) is not plugged in.
The file has not been put there
from the user’s database.
Verify the NAS is connected.
Verify that the file with this
information was put there.
5201 - Failed to
Read LIS file
(AutoLoader mode
only)
Unable to access the LIS file. The NAS (network attached
storage) is not plugged in.
The file has not been put there
from the user’s database.
Verify the NAS is connected.
Verify that the file with this
information was put there.
5203 - Barcode
Width Exceeds
Slide Label Width
(AutoLoader mode
only)
-- Barcode exceeds slide label
width. The barcode is too long
for slide label.
Refer to “Vial Barcode Label
Format” on page 7.3. Only
when LIS error policy is
enabled.
5204 - Invalid
Character in
Barcode String
(AutoLoader mode
only)
-- Invalid character in barcode
string.
Refer to characters supported
by the ThinPrep 5000 proces-
sor on page 6.40. Only when
LIS error policy is enabled.
5205 - Invalid
Barcode Length
(AutoLoader mode
only)
-- Invalid barcode string length. Refer to barcode label format
on page 6.40. Only when LIS
error policy is enabled.
Table 9.1 Sample Processing Errors
Error Description Possible Cause Corrective Action