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StorageWorks 1/8
HP StorageWorks 1/8 User Manual
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Oper
ating
the
T
ape
Au
toloader
106
105
107
Table of Contents
Default Chapter
3
Table of Contents
3
Features and Overview
15
Model and Interface Type
15
Ultrium 448 1/8 G2 Tape Autoloader Specifications
15
Ultrium 920 1/8 G2 Tape Autoloader Specifications
16
Ultrium 1760 1/8 G2 Tape Autoloader Specifications
16
Ultrium 3000 1/8 G2 Tape Autoloader Specifications
16
Autoloader Options
17
HP Storageworks 1/8 G2 & MSL Encryption Kit
17
Command View TL Tapeassure
17
Interface Specifications and Requirements for Parallel SCSI Drives
18
Parallel SCSI Host Bus Adapters (Hbas)
18
Multiple LUN Support
18
Parallel SCSI Interface Types
18
Interface Specifications and Requirements for Fibre Channel Drives
19
Interface Specifications and Requirements for SAS Drives
19
FC Drive Interface Speeds
19
SAS Drive Interface Speeds
19
LTO-4 and Later Generation Tape Drives and Encryption
20
Backward Read Compatibility
20
Using the Encryption Kit
21
Using Application-Managed Encryption
21
Front Panel Overview
22
Back Panel Overview
23
Operator Control Panel Leds
23
Back Panel Overview with Parallel SCSI Tape Drive
23
Tape Drive LED
24
Back Panel Overview with SAS Tape Drive
24
Back Panel Overview with FC Tape Drive
24
Tape Drive LED
25
Installing the Tape Autoloader
27
Preparing the Host
27
Planning the Parallel SCSI Configuration
28
About Parallel SCSI Busses
28
Optimizing Throughput
28
SCSI Addresses
29
Planning the SAS Configuration
29
About SAS
29
SAS Cables and Connectors
29
World Wide Identifiers
30
Planning the Fibre Channel Configuration
30
Direct Connection
30
Example SAS Fanout Cable
30
SAN Connection
31
Choosing a Location
31
Location Criteria
31
Unpacking the Shipping Container
32
Identifying Product Components
32
Attaching the Feet
33
Product Components
33
Removing the Shipping Lock
34
Attaching the Feet to the Bottom of the Autoloader
34
Mounting the Device in a Rack
35
Shipping Lock Location
35
Shipping Lock Storage Location
35
Rack Kit
36
Installing the Rails into the Rack
36
Installing the Tabletop Conversion Kit
37
Changing the SCSI Address (Parallel SCSI Drives Only)
37
Securing the Autoloader to the Rack
37
Installing the Tabletop Conversion Cover
37
Connecting the Parallel SCSI Cable (Parallel SCSI Devices Only)
38
Attaching the Parallel SCSI Cable to the Tape Drive
38
Connecting the Fibre Channel Cables (Fibre Channel Devices Only)
39
Connecting the SAS Cable (SAS Devices Only)
39
Powering on the Device
40
Configuring the Device
40
Attaching the Power Cord
40
Verifying the Connection
41
Labeling and Loading the Tape Cartridges
41
Verifying the Installation
42
Configuring Additional Features
42
Tape Cartridges and Magazines
43
Tape Cartridges
43
Ultrium 448 Tape Drive
43
Ultrium 920 Tape Drive
43
Ultrium 1760 Tape Drive
43
Ultrium 3000 Tape Drive
43
Using and Maintaining Tape Cartridges
44
Labeling Tape Cartridges
45
Write-Protecting Tape Cartridges
46
Apply the Label Within the Recessed Area
46
Write-Protecting the Data Cartridge
46
Read and Write Compatibility
47
Magazines
47
Left Magazine—Slot Numbering with Mailslot Enabled
48
Right Magazine—Slot Numbering with Mailslot Enabled
48
Operating the Tape Autoloader
49
Remote Management Interface (RMI)
49
Overview
49
Login
50
Status Pane
51
RMI Login Page
51
Getting Help
52
System Status Pane
52
Help Button
52
Identity
53
Viewing Static Device Information
53
Identity: Autoloader Page
53
Viewing Static Drive Information
54
Identity: Drive Page (Fibre Channel)
54
Identity: Drive Page (Parallel SCSI)
55
Identity: Drive Page (SAS)
55
Viewing Network Information
56
Identity: Network Page
56
Status
57
Viewing Dynamic Device Information
57
Status: Autoloader Page
57
Viewing Dynamic Drive Information
58
Status: Drive Page (Parallel SCSI)
58
Status: Drive Page (FC)
59
Status: Drive Page (SAS)
59
Viewing the Tape Cartridge Inventory
60
Status: Inventory Page
60
Changing the System Configuration
61
Configuration
61
Status: Inventory: Media Details Pane
61
Configuration: System Page
62
Changing the Drive Configuration
64
Configuration: Drive Page (Parallel SCSI)
64
Changing the Network Configuration
65
Configuration: Drive Page (Fibre Channel)
65
Configuration: Drive Page (SAS)
65
Configuration: Network Page
66
Configuration: Network Management
67
Network Management Configuration
67
Configuration: Network Management Page
68
Changing the Administrative Password
69
Changing the Administrator Password
69
Setting the Date and Time
70
Configuration: Password Page
70
Setting Date/Time
70
Setting Error Log Mode
71
Configuration: Date/Time Page
71
Saving and Restoring the Device Configuration and Restoring Factory Defaults
72
Setting Event Notification Parameters
72
Configuration: Log Page
72
Configuration: Alerts Page
72
Configuration: Save/Restore Page
73
Moving Media
74
Operations
74
Releasing and Replacing the Magazines
75
Updating the Current Media Inventory
75
Operations: Move Media Page
75
Operations: Inventory Page
75
Performing General Diagnostics
76
Support
76
Operations: Magazines Page
76
Support: General Diagnostic Page
76
Determining and Updating Firmware
77
HP Service - Service Restricted
77
Support: HP Service Page
77
Service - Service Restricted
77
Rebooting the Device
78
Viewing Logs
78
Support: Firmware Page
78
Support: Reboot Page
78
Cleaning the Tape Drive
79
Downloading a Support Ticket
79
Support: Autoloader Logs Page
79
Support: Clean Drive Page
79
Cleaning Tape Drive
79
Support: Support Ticket Page
80
Operator Control Panel (OCP)
81
Autoloader Home Screen
82
LED Indicators
82
Home Screen
82
Operator Control Panel Buttons
83
Drive Status
83
Understanding the Menu Structure
84
Operator Control Panel Buttons
84
Entering the Administrator Password
85
Autoloader Menu Tree
85
Removing a Tape from the Mailslot
86
Status/Information
86
Unlocking the Mailslot (Unlock Mailslot)
86
Inventory (Status/Information > Inventory)
87
Display Indication Definitions
87
Autoloader Information (Status/Information > Autoloader Information)
88
Drive Information (Status/Information > Drive Information)
88
Component Status (Status/Information > Component Status)
89
Configuration
89
Network Information (Status/Information > Network Information)
89
Changing the Administrator Password (Configuration > Change Admin Password)
90
Setting the Number of Reserved Slots (Configuration > Set Reserved Slot Count)
90
Bar Code Reporting Format (Configuration > Barcode Format Reporting)
91
Configuring the Mailslot (Configuration > Configure Mailslot)
91
Changing the SCSI Address - Parallel SCSI Devices (Configuration > Change Drive)
92
Setting Behaviors (Configuration > Autoloader Behavior)
92
Setting the Date and Time (Configuration > Autoloader Date/Time)
93
Configuring Network Settings (Configuration > Configure Network Settings)
94
Configuring Automatic Cleaning (Configuration > Configure Auto Cleaning)
95
Restoring Factory Defaults (Configuration > Restore Defaults)
95
Saving and Restoring the Autoloader Configuration (Configuration > Save/Restore Configuration)
96
Cleaning the Tape Drive (Operations> Clean Drive)
97
Operations
97
Unlocking, Removing, and Replacing Magazines (Operations > Unlock Left or Right Magazine)
97
Moving Tapes in the Autoloader (Operations > Move Tape)
98
Updating Tape Cartridge Inventory (Operations > Perform Inventory)
99
Enabling Password Locks (Operations > Enable Autoldr Password Locks)
100
Rebooting the Autoloader (Operations> Reboot Autoloader)
100
Support
100
Powering a Drive on or off (Support > Power On/Off Drive)
101
Running Slot to Slot Test
101
Running the Demonstration (Support > Run Demo)
101
Running the Slot to Slot Test (Support > Run Slot to Slot Test)
101
Running the Wellness Test (Support > Run Wellness Test)
102
Upgrading Firmware (Support > Autoloader FW Upgrade, Support > Drive FW Upgrade)
103
Viewing Logs (Support > Autoloader Error Log)
104
Downloading a Support Ticket (Support > Download Support Ticket)
105
Forcing the Drive to Eject a Tape (Support > Force Drive to Eject Tape)
105
Troubleshooting
107
Detection Problems after Installing a Parallel SCSI Device
107
Detection Problems after Installing a SAS Device
109
Fibre Channel Connection Problems
110
Operation Problems
111
Power Problems
111
Failure/Attention Indications Displayed on the Front Panel
112
Tape Movement Problems
112
Media Problems
114
Parallel SCSI Device Not Detected
115
Attention LED Is Lit
115
Inventory Problems
117
Cleaning Problems
117
RMI Network Connection Issues
117
Performance Problems
118
Average File Size
118
Performance Impact of Various File Sizes
118
Connection from the Host Server to the Disks
119
File System Type
119
Performance Impact of Various File Systems
119
Performance Impact of Various Disk Connections
120
Operating System Configuration
122
Windows
122
Novell
123
Removable Storage Service
123
Backup Server
124
Backup Type
124
File-By-File with a Full-Featured Backup Application
124
Backup Server Requirements
124
File-By-File with a Native Application
125
Disk Image, Flash, or Sequential
125
Database Backup
125
Connection from the Host Server to the Autoloader
125
Performance Impact of Various Autoloader Connections
126
Media
127
Service and Repair
127
Access Holes for the Right and Left Magazine
127
Releasing the Magazines Manually
127
The Wellness Test
128
Releasing the Magazine
128
Error Codes
129
Finding Error Code Information on the OCP
130
Finding Error Code Information on the RMI
130
Initial OCP Error Message
130
Error Code in the OCP Error Log
130
Error Message in the OCP Error Log
130
No Additional Information in the OCP Error Log
130
Date and Time in the OCP Error Log
130
Finding Error Code Information on an L&TT Support Ticket or Report
131
Support: Autoloader Logs Page
131
Support Ticket in Viewer
132
Critical Event Details
133
Main Error Codes
133
Main Error Code Descriptions
134
Error Sub-Code Descriptions
142
Robotic Error Sub-Codes
142
Drive Error Codes
147
Device Error Sub-Codes
147
Warning Events
148
Warning Event Codes
148
Configuration Change Events
153
Information Events
154
Informational Events
154
Using HP Library & Tape Tools to Diagnose Problems
155
Upgrading and Servicing the Tape Autoloader
157
Possible Tools Needed
158
Removing and Replacing a Tape Drive
158
Drive LED
158
Parallel SCSI Cable
159
Captive Screws on the Tape Drive
159
Removing the Tape Drive
159
Installing the Tape Drive
160
Removing and Replacing a Magazine
161
Using the Operator Control Panel
161
Using the Remote Management Interface
161
RMI Login Page
161
Using the Manual Magazine Release
162
Operations: Magazines Page
162
Manual Magazine Release Holes
162
Removing and Replacing the Base Chassis
163
Removing the Left Magazine
163
Recording Configuration Settings
164
Removing the Tape Cartridge from the Tape Drive
164
Removing the Cables, Magazines, and Tape Drive
164
Captive Screws on the Tape Drive
164
Removing the Base Chassis
165
Removing the Tape Drive
165
Removing the Base Chassis from the Rack
165
Unpacking the New Chassis
166
Replacing the Base Chassis
166
Shipping Lock Location
166
Securing the Autoloader to the Rack
167
Sliding the Autoloader into the Cover
167
Support and Other Resources
169
HP Technical Support
169
HP Websites
169
Typographic Conventions
169
Document Conventions
169
Customer Self Repair
170
Subscription Service
171
HP-Authorized Reseller
171
Customer Self Repair Parts
171
A Technical Specifications
173
Physical Specifications
173
Environmental Specifications
173
B Regulatory Compliance and Safety
175
Regulatory Compliance Identification Numbers
175
Federal Communications Commission Notice
175
FCC Rating Label
175
Class a Equipment
175
Class B Equipment
176
Declaration of Conformity for Products Marked with the FCC Logo, United States Only
176
Modification
176
Cables
176
Canadian Notice (Avis Canadien)
176
Class a Equipment
176
Class B Equipment
177
European Union Regulatory Notice
177
Japanese Notices
177
Japanese VCCI-A Notice
177
Japanese VCCI-B Notice
177
Japanese Power Cord Statement
178
Korean Notices
178
Class a Equipment
178
Class B Equipment
178
Taiwanese Notices
178
BSMI Class a Notice
178
Taiwan Battery Recycle Statement
178
Laser Compliance Notices
180
English Laser Notice
180
Dutch Laser Notice
180
French Laser Notice
181
German Laser Notice
181
Italian Laser Notice
181
Japanese Laser Notice
182
Spanish Laser Notice
182
Recycling Notices
182
English Notice
182
Bulgarian Notice
183
Czech Notice
183
Danish Notice
183
Dutch Notice
183
Estonian Notice
184
Finnish Notice
184
French Notice
184
German Notice
184
Greek Notice
185
Hungarian Notice
185
Italian Notice
185
Latvian Notice
185
Lithuanian Notice
186
Polish Notice
186
Portuguese Notice
186
Romanian Notice
186
Slovak Notice
187
Spanish Notice
187
Swedish Notice
187
Turkish Notice
187
Battery Replacement Notices
188
Dutch Battery Notice
188
French Battery Notice
189
German Battery Notice
189
Italian Battery Notice
190
Japanese Battery Notice
190
Spanish Battery Notice
191
Power Cords
191
C Electrostatic Discharge
193
Preventing Electrostatic Damage
193
Grounding Methods
193
Glossary
195
Index
199
4
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HP StorageWorks 1/8 Specifications
General
Number of Slots
8
Form Factor
1U
Interface
SCSI / SAS
Drive Type
LTO
Compatibility
Compatible with HP and non-HP servers
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