NOTE:
This command is only needed if the inventory in the device is different than the inventory displayed
on the front panel, which would not happen under normal conditions.
Rebooting the Autoloader (Operations> Reboot Autoloader)
This option reboots the device and forces a new cartridge inventory, clearing any current error
condition.
CAUTION:
This option interrupts the current backup or restore operation and causes the operation to fail. Use
this option if the device is in an error state.
To reboot:
1. From the Home screen, press Previous or Next until the screen displays Operations. Press Enter
to select.
2. Press Previous or Next until the screen displays Reboot Autoloader. Press Enter to select.
3. The Ready LED blinks during the reboot operation.
Enabling password locks (Operations > Enable Autoldr Password Locks)
This option locks the restricted areas. This is typically used if you do not want to wait for the time out
to reset the locks. Power cycling or rebooting the device also resets the locks.
To enable the password locks:
1. From the Home screen, press Previous or Next until the screen displays Operations. Press Enter
to select.
2. Press Previous or Next until the screen displays Enable Autoldr Password Locks. Press Enter to
select.
Support
The Support menu provides access to the following support options:
• “Powering a drive on or off (Support > Power On/Off Drive)” on page 101
• “Running the demonstration (Support > Run Demo)” on page 101
• “Running the slot to slot test (Support > Run Slot To Slot Test)” on page 101
• “Running the wellness test (Support > Run Wellness Test)” on page 102
• “Upgrading firmware (Support > Autoloader FW Upgrade, Support > Drive FW Up-
grade)” on page 103
• “Viewing logs (Support > Autoloader Error Log)” on page 104
• “Downloading a support ticket (Support > Download Support Ticket)” on page 105
• “Forcing the drive to eject a tape (Support > Force Drive To Eject Tape)” on page 105
To access the Support menu:
Operating the Tape Autoloader100
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