3. To manually release a magazine, insert the end of a small metal pin or straightened paper clip
into the magazine access hole at the back of the device about 1.5 cm (0.6 inch), while another
person grasps the magazine on that side and pulls it out of the front of the unit. See Figure 64.
Figure 64 Releasing the magazine
.
Push a paper clip into the access hole.1.
Pull the magazine out of the front of the unit.2.
IMPORTANT:
Do not force the pin once you encounter resistance. Doing so can damage the device.
4. Repeat step 3 for the other magazine if necessary.
5. If other tapes are still in the device, or if you were unable to manually remove the magazines
and drive, contact HP customer service for further instructions. See “HP technical
support” on page 169.
The wellness test
The wellness test exercises all Autoloader and tape drive hardware, except the external connections,
and is useful for verifying that a device is working correctly. The wellness test requires operator
interaction with the mailslot so cannot be initiated from the RMI.
For complete testing, enable the mailslot and ensure that each corner slot contains a tape cartridge.
The corner slot positions are M1, 3, 4, and 7 when the mailslot is enabled
IMPORTANT:
The Autoloader will remove any tape cartridge from the tape drive and go offline when running the
Wellness test. Verify that any applications using the device have completed before starting the wellness
test.
Troubleshooting128
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