SolutionProblem
To remove a stuck tape from a storage slot:
If the operator control panel or the remote management interface is still
operational:
1. Move the tapes from the drives to the magazines using the Move
Tape command. (See “Moving tapes in the Autoloader (Operations
> Move Tape)” on page 98.)
2. Use the magazine removal process to release the magazine and
remove it from the device. To use the operator control panel, see
“Unlocking, removing, and replacing magazines (Operations >
Unlock Left or Right Magazine)” on page 97. To use the RMI, see
“Releasing and replacing the magazines” on page 75. If neither
one of these processes works, see “Releasing the magazines
manually” on page 127.
3. Manually remove the cartridge from the magazine by inserting a
finger in the hole at the back of the magazine. Some tapes need to
be inserted and removed several times to condition them for free
movement in and out of the magazine.
Tape stuck in storage slot.
HP StorageWorks 1/8 G2 Tape Autoloader User and service guide 113
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