● Contact Huawei customer service center.
Enterprise customers in China can contact support in the following ways:
– Customer service hotline: 400-822-9999
– Customer service hotline: support_e@huawei.com.
Enterprise customers outside China: Global Service Hotline
Carrier customers in China can contact us in the following ways:
– Hotline: 400-830-2118
– Customer service hotline: support@huawei.com.
Telecom carriers outside China: Global TAC Information.
● Contact technical support at your local Huawei
oce.
10.2 Product Information
Table 10-1 provides common information about Huawei servers.
Table 10-1 Product information
Item Description How to Obtain
Server product
documentation
Server user guide, which
provides information
about the structure,
specications, and
installation of the server.
Visit Support >
Intelligent Servers,
select a product model,
and view the
Documentation tab
page.
Computing Product
Compatibility Checker
A tool used to query the
OSs, parts, and
peripherals compatible
with a server.
Computing Product
Compatibility Checker
Maintenance
Information Inquiry
System
A system used to query
the service information
about servers.
Maintenance Status
10.3 Product
Conguration Resources
Table 10-2 describes the common product conguration resources of Huawei
servers.
Table 10-2 Product conguration resources
Resource
Description How to Obtain
Removal and installation
videos
The videos show you
how to remove and
install hardware.
Multimedia Portal
RH2288H V3 Server
User Guide 10 More Information
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