•
Configuration data displayed by one or more show commands
•
Your name, organization name, telephone number, fax number, and shipping address
Related
Documentation
Return Procedure for the SRX100 Services Gateway on page 108•
• Locating the SRX100 Services Gateway Component Serial Number and Agency Labels
on page 109
• Packing the SRX100 Services Gateway and Components for Shipment on page 110
• Contacting Customer Support on page 107
Locating the SRX100 Services Gateway Component Serial Number and Agency Labels
Listing the SRX100 Services Gateway and Component Details with the CLI
Before contacting Juniper Networks to request an RMA, you must find the serial number
on the SRX100 Services Gateway or component.
To list all of the SRX100 Services Gateway components and their serial numbers, enter
the following CLI show command:
user@host> show chassis hardware
The output is as follows:
Hardware inventory:
Item Version Part number Serial number Description
Chassis AU0209AF0022 SRX100h
Routing Engine REV 00 750-02177 BAAA0083 RE-SRX100-HIGHMEM
FPC 0 FPC
PIC 0 8x FE Base PIC
Power Supply 0
SRX100 Services Gateway Chassis Serial Number and Agency Labels
The SRX100 Services Gateway has a serial number ID and agency labels on the bottom
of the chassis as shown in Figure 17 on page 110.
109Copyright © 2015, Juniper Networks, Inc.
Chapter 17: Contacting Customer Support and Returning Components