TriStar II 3020 Appendix B
302-42828-01 - Dec 2013 B-5
2461- No instruments are in operation. This application will unconditionally
terminate.
2477- Unit [n] - S/N: [n] did not properly initialize.
2478- Error copying sequential data segment.
2479- Unit [n]; Serial [n] The instrument is busy performing an operation of which
this application is unaware. Do you want to cancel? [Yes, No]
Cause: At least one instrument must be active for the application to operate.
The initialization of all of the instruments configured with the Setup
program has failed. The application stops.
Action A: Usually this message is preceded by another message giving the
reason for the instrument’s failure to initialize. Refer to the
instructions for that message.
Action B: Ensure that the instrument is attached to the computer on the
communications port configured with the Setup program. Verify that
the instrument has the power switch in the ON position and that the
light on the front panel is illuminated. If the application continues to
fail in its attempts to initialize the instrument, contact a Micromeritics
service representative if this error message continues.
Cause: The software was unable to initialize this instrument. This is usually
caused by one of the conditions listed in the error messages above.
Action: Correct the problem as described above then restart the application.
Cause: An internal processing and/or hardware error occurred while
accessing a portion of a sample file.
Action: Confirm that the media being accessed does not contain errors, for
example, consider using a utility, for example, ScanDisk. Contact a
Micromeritics service representative if this error message continues.
Cause: During initialization of the application the status of the analyzer was
found to be in a different state than expected.
Action: Click Yes to cancel the operation in process allowing the analyzer to
reset and continue with initialization. Click No
to cancel the
initialization process.
If this error message continues, verify that files in the application
directory structure are not being changed or removed.
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