TriStar II 3020 Appendix B
302-42828-01 - Dec 2013 B-13
2549- Error accessing online manual file [code #].
2550- Attempts to acquire the instrument’s status timed out.
2551- Unable to establish the TCP connection with the instrument.
2552- Configured serial number does not match instrument.
2553- Dialog ID [file name] can not be created!.
Cause: The operator’s manual file could not be located.
Action A: Reinstall the application.
Action B: Copy the contents of the manual folder from the setup CD to the
application directory.
Cause: There was a problem establishing communication with the analyzer.
Action: Ensure that the communications cable is seated firmly in the Ethernet
slot at the analyzer connection and the computer connection.
Contact a Micromeritics service representative if this error message
continues.
Cause: TCP connection could not be established
Action: Check the cable connection. Ensure the addresses match those
selected in the Control Panel for TCP/IP connections (network
properties).
Cause: An instrument was substituted without properly changing the
instrument serial number.
Action: Use the installation program to add or move devices as necessary.
Cause: A required dialog could not be found by the software.
Action: Re-install the software.
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