Troubleshooting
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Troubleshooting
Media get jammed / media is soiled
Media jamming or stained media is considered to be due to the use of an unsuitable media or improper setting
of media.
Image quality is poor
This section describes the corrective actions to be taken in case the image quality is not satisfactory.
Take remedy for particular problems with image quality. If the remedy does not work, contact your dealer or an
office of MIMAKI.
Is a recommended media used ? Use recommended media.
Is the media not curled or bent ends ? Avoid using any media with curls or bent ends.
Yes
Is the media hanging down along the platen
?
Use a take-up device or re-load the media on
the machine. ( P.2-5)
Yes
Is the adsorption power of adsorption fan
proper?
Adjust the adsorption power. ( P.2-21)
Yes
Is the heater temperature too high?
Check the set temperature of heater.
( P.2-20)
Phenomenon Measures
White lines / blur / dark stripes (in the
direction of travel of the heads)
(1) Execute the head cleaning. ( P.2-25)
(2) Perform maintenance of the inside of the station. ( P.4-5)
(3) Execute the [MEDIA COMP.] function. ( P.2-26)
(4) Slow down the scanning speed. ( P.3-9)
(5) If any pieces of paper or dust is attached on the path of the
heads such as media press, remove it.
Characters are double- or triple-printed in
the media feed direction
(1) Execute the [MEDIA COMP.] function. ( P.2-26)
Disagreement in print positions between
outward trip and homeward trip
(1) Execute the [DROP POSITION] function. ( P.2-32)
Ink drops falling on media during printing
(1) Execute the wiper cleaning. ( P.4-5)
(2) Execute the ink cap cleaning. ( P.4-5)
(3) Clean around the head. ( P.4-12)
(4) Execute the head cleaning [NORMAL]. ( P.2-25)
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