Users Guide ValueJet 1614
116 AP-75790 Rev 1.4 -22/02/2011,
6.3 MALFUNCTIONS AND FAILURES
This section describes non displayed malfunctions and failures of the printer, possible causes and
countermeasures.
6.3.1 Problems in installation and introduction
Cannot perform ink replenishment.
N° Possible cause remedy Reference
1
Is the front cover open or media loading lever
raised?
Close the front cover, or
lower the media loading
lever
Setting media
2 Is the maintenance cover open?
Close the maintenance
cover
Cleaning the wiper
3 Are the four ink cassettes fully inserted?
Full insert the four ink
cassettes
Installing ink cassettes
Ink does not come out after ink replenishment.
N° Possible cause remedy Reference
1 Is the ink cassette cold or frozen?
Leave the cassette at
room temperature for at
least 3hours, and
perform cleaning several
times
Head cleaning
2
Is the power switched OFF during ink
replenishment?
Switch the power ON
again and continue ink
replenishment.
Installing ink cassettes
3
Occasionally, normal printing cannot be
performed after ink replenishment.
Perform cleaning several
times, and check it each
time
Head cleaning
6.3.2 Cannot print at all
Does not work at all after power activation
N° Possible cause remedy Reference
1 Are the power cables connected to the plugs?
Connect the power
cables.
power cables
connections
2
Does the AC power supply provide the
specified voltage?
Connect the cable to
another outlet
power cables
connections
3
Is the front cover open or media loading lever
raised?
Close the front cover.
Lower the media loading
lever.
Setting media
4 Is the maintenance cover open?
Close the maintenance
cover
Cleaning the wiper
Be sure to read and understand the safety warnings before handling the printer.
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