5. EXPRESSSCOPE Engine SP3
(4)
Mouse pointer does not synchronize
The mouse pointer displayed on remote KVM console does not synchronize with that on remote terminal.
→ Change coordinate mode of mouse. (Select [Configuration] → [System Operation] → [Mouse], and
select [Absolute] or [Relative]). Exit remote KVM, and launch it again.
→ Try synchronization of mouse pointer ([Remote KVM] → [Mouse] → [Synchronize]).
Note that Mouse pointer does not synchronize on WebBIOS. Use keyboard (TAB: move, SPACE: select).
(5)
Drive is connected via remote media, but not detected by the server
→ Try [Disconnect] and [Connect] again.
→ Reboot the server.
(6)
Fail to eject remote media
→ Perform [Disconnect] in proper procedure.
→ Restart the remote terminal.
(7)
Forgotten the login name/password
→ Restore the factory-set BMC configuration.
Use BMC Configuration Tool to restore the factory-set value.
(8)
Device is not detected by remote terminal
→ Apply the latest Service Pack.
When Windows OS is used for remote terminal, device may not be detected by remote media if the latest
Service Pack is not applied. Be sure to apply the latest Service Pack.
→ Check if any process of software that uses the device of remote terminal is running.
When Windows OS is used for remote terminal, the device may not be detected by remote media if
process of software that uses the device of remote terminal (e.g., Windows Media Player) is running. On
the [Process] tab in [Task Manager], check that such a process (wmplayer.exe and others) is not running,
and search again.
(9)
Special key is disabled
The [CapsLock], [Scroll Lock], and [Num Lock] features may be disabled on remote KVM console.
Keyboard shortcut using the Alt key may be disabled on remote KVM console.
→ Perform the key entry while pressing the Alt button in hotkey area of remote KVM console.
→ Use the software keyboard.
(10)
Mouse pointer of the server does not appear on remote KVM console
If Linux OS is used for the server, mouse pointer of the server may not appear on remote KVM console. In this
case, disable the hardware cursor.
(Example) Procedure in MIRACLE LINUX V4.0
Express5800/A1040b, A2040b, A2020b, A2010b User's Guide
284
To Next Page
Loading...