45584901TH Rev.1
5-57 /
Oki Data CONFIDENTIAL
SRAMKey
Status
FROMKey
Status
Measure
KeyNull/
KeyBroken
KeyNull/
KeyBroken
<No USB backup data>
1.CreatethepartitionintheHDD,andreinstallthesystemsoftware.
P. 6-11 "6.2.3 Precautions and procedures when replacing the
HDD"(Performstep3orlaterin“[E]Replace/FormatHDD”)
<WithUSBbackupdata:Allkeydatarecovery>
1. Recover all the data on the SRAM board.
[5]+[9]+[POWER]
→
2. Restore SRAM Data from USB
(Fordetails,see"9.1.4Cloningprocedure[B]Restoreprocedure")
2. Recover the encryption key/license on the CU board.
Follow the procedures below noted in "6.2.4Precautions and
Procedures when replacing the CU board".
[D] Restore ADI key (only when ADI-HDD is installed)
[E] Restore encryption key
[F] Restore license
KeyMismatch KeyMismatch <The error occurs when the CU board is replaced>
Recover the encryption key on the CU board. (Transfer the license
fromSYS-SRAMtoSYS-FROM.)
P. 6-16 "6.2.4 Precautions and Procedures when replacing the CU
board"([D]Restore ADI key)
<The error occurs except when the CU board is replaced>
Recover the encryption key on the SRAM board. (Transfer the license
fromSYS-FROMtoSYS-SRAM.)
P. 6-20 "6.2.5 Precautions and procedure when replacing the
SRAM board (for the CU board)"([G]Backup ADI key)
*AccessFailedorKeyMismatch
[F120] Database abnormality
Classification Error item
Other service call Database abnormality: Database is not operating normally.
Check item Measures
Setting 1. Check that no jobs remain and rebuild the databases. ([5] + [C] +
[POWER]
→
4. Initialize database
→
1.LDAPDBand2.LogDB
(Job,Msg).
2.Iftheerrorisnotrecovered,reinstallthesystemsoftware.([4]+[9]+
[POWER]
→
4. System Software(HD data))
Notes:
• Ifyourebuildthedatabaseswithajobremaining,deleteitafter
finishing.
• When"Rebuildingalldatabases"isperformed,alldataincluding
log/user/role/group/department information and address book
dataaredeleted.Ifyoubackupthedatainadvance,theywillbe
recovered by restoring them after rebuilding the database.