45584901TH Rev.1
5-67 /
Oki Data CONFIDENTIAL
[2A51] Power failure
Check if the power cable is properly connected.
Check if the power supply voltage is inconstant.
[2A60] WS Scan user authentication failure
• When“1”(WIAdriver)issetfor08-9749andalsoWindowsFax&ScanisusedCheckifthe
usernamethatyouusedtologinWindowsisanameregisteredasauser.
• WhenMFPpanelorEWBScanisusedCheckiftheloginusernameisanameregistered
as a user.
[2A70] Remote Scan privilege check error
Check if correct privilege is given to the user.
[2A71] WS Scan privilege check error
Check if correct privilege is given to the user.
[2A72] e-Filing data access privilege check error (Scan Utility)
Check if correct privilege is given to the user.
[5] E-mail related error
[2C10] System access abnormality
[2C32] File deletion failure
Turn the power OFF and then back ON. Perform the job in error again.
If theerror still occurs,rst,check ifthereare no jobs existing andthenperform the HDD
formatting([5]+[C]+[POWER]ON
→
[3]
→
[1]).
[2C11] Insufficient memory
Whentherearerunningjobs,performthejobin erroragainafterthe completion ofthe
runningjobs.Iftheerrorstilloccurs,turnthepowerOFFandthenbackON,andperformthe
job again.
[2C12] Message reception error
[2C13] Message transmission error
Turn the power OFF and then back ON. Perform the job in error again.
[2C14] Invalid parameter
Whenatemplateisused,formthetemplateagain.
Iftheerrorstilloccurs,turnthepowerOFFandthenbackON,andperformthejobagain.
[2C15] Exceeding file capacity
Resetandextendthe“Maximumsend toE-mail/iFAXsize” orreducethenumberofpages
and perform the job again.
[2C20] System management module access abnormality
[2C21] Job control module access abnormality
[2C22] Job control module access abnormality
Turn the power OFF and then back ON. Perform the job in error again.
CheckiftherearenootherrunningjobsandperformtheHDDformatting([5]+[C]+[POWER]
ON
→
[3]
→
[1]).
Iftherecoveryisstillnotcompleted,replacetheCUboard.