Error 0802
Issue
Error 0802 is displayed.
Cause
The printhead is inserted incorrectly.
Resolution
Remove the printhead and re-seat it correctly.
1. Tap the Settings (gear) icon in the global toolbar.
2. Tap the Mail Printer Maintenance button in the Mail Settings section.
3. Tap Install Printhead.
4. Lift the cover; the ink cartridge moves to the front position.
5. Flip the ink cartridge guard open.
6. Remove the ink cartridge as shown on the label to the right of the cartridge holder.
Errors
Pitney Bowes Operator Guide June 2018 163
To Next Page
Loading...
