Managing Users - SendPro online, SendPro C200, C300,
C400
Use SendPro® online to view users' status and change user roles. Users created in SendPro online can
be used to sign in to the Trackable Label application on a SendPro C-Series.
Note: Only users with the role of Admin can perform this procedure. The user who signs up for SendPro
online will have the role of Admin.
To edit existing users:
1. Select Settings > Users. A list of all users is displayed, including their name, email address, role
(Admin or User), and status (Active, Inactive, or Invited).
2. On the Users tab, select the user you wish to edit:
l To filter the list by status, select the down arrow next to All Users.
l To search, enter part of the user's name or email address in the Search field.
3. Select the User Details icon to the right of the status field for the user you wish to edit.
l If the user status is Active, you can reset the user's password, edit the user's details, or delete
the user.
l If the user status is Inactive, you can edit the user's details or delete the user.
l If the user status is Invited, you can resend the invitation or delete the user.
Note: The User Details icon is disabled for the user who originally signed up for SendPro online.
To define the permissions for the Admin and User roles:
1. Select the Roles & Permissions tab. This tab displays each role, Admin and User, on the left,
and the allowed permissions for each of those roles.
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Pitney Bowes Operator Guide June 2018 227
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