"Not Ready to Print" message
Issue
The Envelope Printing screen says "Not Ready to Print" and will not print.
Cause
Several things can cause "Not Ready to Print":
l A jam may not have cleared.
l The jam release may be open.
l The ink tank may be missing or empty.
l The print head may be missing.
l An account is not selected.
l Transactions may be need to be updated.
Resolution
Look for a red exclamation point (!) with a notification that the print head or ink tank is missing or empty,
the meter is jammed, or the jam release is open.
Note: If you have accounting, an account must be selected.
Recheck the printer status:
1. Tap Reset to default.
2. Put something on the scale.
3. If you do not have a scale:
a. Tap the weight button.
b. Choose Manual.
c. Tap the 1 key.
d. Tap Apply.
Errors
Pitney Bowes Operator Guide June 2018 170
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