Tracking your mail using ERR in Envelope Printing
Tracking services are available when you use the weighing platform or Manual Weight entry method.
The following steps are based on using Priority class and the Electronic Certified service with Electronic
Return Receipt (ERR).
In order to use ERR, you must submit Form 5053, Bulk Proof of Delivery to the USPS. You will then be
provided with a 9-digit USPS Mailer ID. You need to enter this number when using ERR. The following
procedure is an example of how to use ERR.
1. Tap Envelope Printing on the Home screen.
2. Place the envelope or package on the scale.
3. Tap Class. If Priority Mail Retail is not the current class, tap Start Over and then select it from the
list of classes.
4. Tap Envelope or Package.
5. Type in the ZIP Code™ and then tap Apply.
6. Tap the check box for Electronic Certified in the Extra services list.
7. Tap Apply.
8. Enter the barcode number using the keypad, or use the optional barcode scanner.
9. Tap Continue when prompted to apply the barcode label on the envelope. The barcode appears
in the Class section on the left of the screen.
10. Place the envelope on the feed deck and the machine automatically feeds the envelope and prints
the postage.
Using Envelope Printing
Pitney Bowes Operator Guide June 2018 84
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