● For Sennheiser headsets, set the first DIP switch labeled 1 (DHSG) to the down
position on the back of the headset base unit. For additional details, see your
headset's documentation or contact Sennheiser support.
Enable Electronic Hookswitch
After you set the base unit options for your headset and connect your headset to
your phone, you can enable EHS.
1. Connect your headset and EHS adapter to your phone.
See the Quick Start Guide for your phone on HP Support for information on
connecting a headset to your phone.
2. Go to Menu > Settings > Basic > Preferences.
3. Select Headset > Hookswitch Mode.
4. Select one of the below modes for your specific headset:
● Choose Regular Mode (default) if another headset is attached.
● Choose Jabra if an EHS-compatible Jabra headset is attached with an
EHS cable or adapter.
● Choose Poly if an EHS-compatible Poly headset is attached with an EHS
cable or adapter.
● Choose Sennheiser if an EHS-compatible Sennheiser headset is
attached with an EHS cable or adapter. If your phone does not have a
menu selection for Sennheiser, select Jabra instead.
Change the Headset Mode
To control your phone using your headset, the headset must be in softphone
mode.
Headsets that come with a docking station have two modes: softphone and desk
phone mode. If you can’t operate the phone from your headset, it’s possible that
your headset is in desk phone mode.
■
Press and hold the headset hookswitch until you hear a sound or message on
the headset.
Controlling Calls with Electronic Hookswitch
Certain connected headsets offer functions to control calls with Electronic
Hookswitch.
After you have followed the procedures for connecting your headset and enabled
EHS, you can use the controls on your headset to answer, mute, and end calls. If it's
supported on your headset, you can also place calls on hold. See your headset's
user documentation for information on controlling calls from your headset.
When you are in an active call and you receive an incoming call, you can’t use the
hookswitch control on your headset to place the active call on hold and answer the
incoming call. Pressing the hookswitch control on the headset ends the active call
and answers the incoming call. To place the existing call on hold and answer the
incoming call, answer the call on your phone.
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Chapter 13 Connecting Bluetooth and USB Devices
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