Poly CCX - Video Calls; Tips for Video Calls; Place a Video Call

Video Calls
You can receive and transmit video during calls on supported phones with
cameras, if enabled by your system administrator.
NOTE: Some of the features described in this section require access to the
Basic settings menu. If your phone requires a password to access the Basic
settings menu, contact your system administrator for assistance.
You can place video calls on the following Poly CCX phones:
● Poly CCX 600 business media phones with a Poly EagleEye Mini camera (see
the camera’s setup sheet for information on how to attach the camera to your
phone)
● Poly CCX 700 business media phones
Tips for Video Calls
There are several things to consider when you place a video call to ensure the best
experience.
● Check your video image to make sure it’s clear, bright, and sharp.
● Avoid bright lights or windows behind you. If the camera faces a window or
bright lights, adjust the camera settings.
● Avoid wearing bright colors, all-light or all-dark clothing, or busy patterns, such
as small checks or narrow stripes. Pastels and muted colors look best on the
screen.
● Use natural gestures and speak in a natural tone without shouting.
● Pause between sentences to allow for possible audio delay.
● During a conference call, mute your microphone when not speaking.
● Avoid tapping or rustling papers near the microphone.
Place a Video Call
Depending on how the system is set up by your administrator, you can place a
video call to one contact or add video during an audio call.
1. Select Place a Call.
2. Enter a contact's number or select a contact from Contacts or Recent Calls.
3. Select Dial .
4. If video does not display automatically, select Add Video.
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Chapter 6 Video Calls