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Poly CCX - Conference Calls; Audio Conference Calls; Initiate a Conference Call; Merge Calls into a Conference Call

Poly CCX
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Conference Calls
When you initiate a conference call, you can manage conference participants, join
calls into a conference, or split your conference into individual calls.
Audio Conference Calls
Start a conference call with two contacts on hold. You can also split, hold, or
resume conference calls.
If your system administrator enables the conference management feature on
your phone, you can manage each participant in the call. With the conference
management feature, mute, hold, and remove individual participants in a
conference call.
Initiate a Conference Call
Initiate a conference call with up to two contacts.
1. In an active call, select Add.
The phone places the first call on hold and opens the dialpad.
2. Call a second number or choose a contact.
3. Select Merge Calls .
The calls merge to initiate a conference call.
Merge Calls into a Conference Call
You can merge an active call and a held call to initiate a conference call.
1. In the
Calls
screen, choose a held call.
2. Select Merge .
The held call merges with the active call to initiate a conference call.
End a Conference Call
End an active conference call.
When you end a conference call, by default your connection to the call ends
and the other participants in the conference remain in the call. Your system
administrator can set up your phone so that all connections terminate when you
end a conference call.
During a conference call, select End Call.
48
Chapter 7 Conference Calls

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