After the system administrator configures the enterprise directory, you can view
a list of contacts by default in the BroadSoft directory. The default contacts list
displays even with a blank search of the directory.
Search the BroadSoft Directory
Searching the BroadSoft directory allows you to search for contacts using either
their first name, last name, or by typing a few letters of their name. You can view a
maximum of 50 contacts at one time.
1. Go to Contacts > BroadSoft Directory.
A default list of contacts displays.
2. In the search field, enter your search criteria and select Submit.
Perform an Advanced Search of the BroadSoft Directory
An advanced search enables you to choose to search for contacts by first name,
last name, or phone number.
1. Go to Contacts > BroadSoft Directory.
A default list of contacts displays.
2. Select Advanced Search and choose how you want to search for a contact:
by first name, last name, or a contact number.
3. Optional: Do one of the following:
● Select Cs.Sn to make the search case-sensitive.
● Select Cs.In to make the search case-insensitive.
4. In the search field, enter your search criteria and select Submit.
5. Choose your contact.
A contact details screen displays.
Add BroadSoft Contacts to the Local Directory
After you find your BroadSoft contact, you can add the contact to the Local
Directory.
■
On the contact details screen, select Add to local directory .
The first and last name and phone number of the contact save to the contact
directory. You can go to the contact directory to see if the contact saved correctly
and to add additional contact information.
Managing a Personal BroadSoft Directory
If enabled by your system administrator, you can view and edit contacts in your
Personal Directory on the BroadSoft Server from supported CCX phones.
98
Chapter 15 Cisco BroadWorks Features
To Next Page
Loading...
