Cisco BroadWorks Features
Certain features are available when your administrator configures your phone
with Cisco BroadWorks.
BroadSoft Directories
If enabled by your system administrator, you can access, search for, and call
contacts in any of your company's BroadSoft directories from any phone.
You can access the following BroadSoft directories from your phone:
● Enterprise Directory—contains a list of all contacts within the organization and
enables you to search for contacts by name or department.
● Enterprise Common Directory—contains a list of common contacts within the
organization.
● Group Directory—contains a list of groups within an organization and enables
you to view and search for contacts within those groups.
● Group Common Directory—contains a list of contacts that are common across
various groups within the organization.
● Personal Directory—contains a list of contacts saved in your personal
directory on the BroadSoft server.
View a List of BroadSoft Contacts
You can view a list of contacts within your organization from any BroadSoft
Directories available on your phone.
Within the directories, you can view a contact's name, job title, and any available
phone numbers or extensions.
1. Navigate to Directories.
2. Select one of the following BroadSoft directories:
● Enterprise Directory
● Enterprise Common Directory
● Group Directory
● Group Common Directory
● Personal Directory
Searching the BroadSoft Directory
You can access and search the BroadSoft directory on the phone, and you can
choose to perform a simple or advanced search for contacts.
Cisco BroadWorks Features
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