Poly CCX - Park a Call; Retrieve a Parked Call; Retrieve a Parked Call on Another Phone

Call Park is different from call hold in that the call is parked on another contact's
line, which enables you to continue using your phone to place other calls. Call Park
is also available for shared lines. Check with your system administrator to find out
if this feature is available on your phone.
Park a Call
Park a call directly on a contact's line. When you park a call, the call moves from
your phone to the other contact’s phone.
When you park a call, the phone notifies the call park recipient that the call is
parked using the following indicators:
● The Call Park icon displays on the line appearance or monitored lines.
● A Call is parked message displays in the status bar.
● An audio notification plays, if enabled by your system administrator.
NOTE: Audio notifications are not available for BLF monitored contacts.
The Call Park icon also displays for shared lines, monitored contacts, and for
lines and monitored contacts on connected expansion modules.
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During a call, press Hold and dial *68 plus the contact’s line extension.
For example, dial *684144.
Retrieve a Parked Call
When someone parks a call on your line, the status message and the Call Park
icon display on your phone until you retrieve or ignore the parked call or the parked
caller ends the call.
If a parked call is not answered after a period of time, which is set by your system
administrator, the call is returned to the parker—the person who parked the call. If
the parker answers the returned call, the parked call is removed from the parked
extension. If the parker rejects the returned call, the parked call remains on the
parked extension until the call is returned to the parker and answered or the
parked caller ends the call.
1. Press and hold the line key with the parked call.
The Park Info soft key is displayed.
2. Press the Park Info soft key.
The Parked Call screen is displayed.
3. Press Retrieve.
Retrieve a Parked Call on Another Phone
You can retrieve a parked call from any phone within your network.
When a parked call is retrieved by a contact monitoring your line, the Call Park
icon and status message is removed from the line.
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Chapter 5 Audio Calls