Maintaining Your Phone
When the phone isn’t operating properly, investigate or troubleshoot issues along
with any other tasks your administrator may ask you to perform.
View Warnings
When a phone is unable to perform certain tasks, a Warning icon displays in the
status bar.
View details about the issues from the
Warnings
screen.
1. Go to Settings > Status > Diagnostics.
2. Select Warnings.
The
Warnings
screen displays, listing any issues.
Remove Warnings
Clear warnings displayed on the phone’s screen.
After you view phone warnings, you can temporarily remove the warning icon from
the status bar. However, the warning displays in the Warnings list until you resolve
the issue. The warning icon displays each time your phone has a warning that you
haven't viewed.
■
In the
Warnings
screen, select Clear Icon.
Reboot Your Phone
To assist with troubleshooting, your system administrator may ask you to restart
your phone.
CAUTION: Before you restart the phone, contact your system administrator. If
the phone is malfunctioning, you may be able to restore normal operation without
restarting it. Additionally, your system administrator may want to troubleshoot
the phone before you restart it. You do not need to restart the phone to update its
configuration.
1. Go to Settings > Basic > Reboot Phone.
2. Select Yes.
Update the Phone’s Configuration
Your system administrator may ask you to update the configuration for your phone
to apply any changes to the phone settings, which you can do without rebooting it.
1. Go to Menu > Settings > Basic.
Maintaining Your Phone
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