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Poly CCX - Placing Intercom Calls; Place an Intercom Call; Place an Intercom Call During a Call; Managing Multiple Calls

Poly CCX
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Placing Intercom Calls
Like a normal call, the intercom feature enables you to place a call to a contact.
An intercom call differs from a normal call in that the call recipient’s phone
answers automatically when not in an active call. Check with your system
administrator to find out if this feature is available on your phone.
If the call recipient has an active call, the recipient can choose to answer the
intercom call. Otherwise, the phone answers the intercom call automatically after
their active call ends.
Place an Intercom Call
You can place an intercom call from your phone to quickly relay a message to a
contact.
TIP: Your system administrator can set up your phone to automatically call a
specific contact when you select Intercom. If your phone is set up this way, select
Intercom and wait for your contact to answer before speaking your message.
1. Select Intercom.
2. Enter a number or select a contact.
3. Select Dial.
The phone plays a tone and the the contact's phone answers the call
automatically.
4. After your contact answers the call, speak your message and select End Call.
Place an Intercom Call During a Call
Place an intercom call to another contact during an active call.
1. Select Hold > Intercom.
The active call goes on hold and the dialpad displays.
2. Enter a number or select a contact.
3. Select Dial.
The phone plays a tone and the contact’s phone answers the call
automatically.
4. After your contact answers the call, speak your message and select End Call.
5. Select Resume.
Managing Multiple Calls
Manage multiple active, incoming, or held calls.
In the
Calls
screen, view active and held calls, including conference calls. The
following figure shows an active call and a held call.
Placing Intercom Calls
27

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